HYATT PLACE AUSTIN ARBORETUM
Takes Over AmeriSuites Property

Hyatt Place Arboretum gets
mixed reviews on many innovations.

Hyatt Place Austin Arboretum :: $$$
3612 Tudor Blvd.
Austin, TX 78759
(512) 231-8491; (888) 492-8847; www.austinarboretum.place.hyatt.com

No real lobby. No front desk. You check-in using a touch screen kiosk. There's suppose to be a host in the lobby (what they call the Gallery).

The Gallery has a 24 hour touchscreen kiosk for ordering fresh prepared food. You pay by swiping your room key or credit card.

Free parking and continental breakfast. Continental is code for fruit, rolls, juice and coffee. What we call a pretend breakfast in Texas.

The hotel has an outdoor pool. Business service and Internet access in public areas.

The rooms can be a bit dark. So much the better for the 42 inch flat panel HDTV in every room. Eleven high definition channels plus premium satellite channels. Wired and wireless high speed Internet access is complimentary. Refrigerator, coffeemaker and wet bar included.

The problem? Think of a do it yourself hotel. You check-in, check-out, eat, from a touchscreen. The host (need more) is busy with other folks and you're left to your own resources.

Some folks expect this hotel to function as a traditional hotel when it's not traditional at all. I can see why some would complain about service. I also think the hotel is overpriced.

That said, I give Hyatt kudos for improving everything about the old AmeriSuites by 1000%.

If you can get a competitive rate, are able to grasp new innovations like galleries, hosts and touchscreen dining, the Hyatt Place Austin Arboretum is a genuine Austin travel option.

Compared to other Austin hotels in this price range I wish Hyatt Place would simply increase staff and improve service.

The room is contemporary, roomy and easy to
be in. Best part is the bed. A 10 on the bed.

A 5 (out of 10) on service and cost. The Hyatt Place North is a better experience.

AUSTIN TRAVEL TIP: This location is at the intersection of Mo-Pac and Hwy. 183. The Arboretum is located further west on 183 at 360. If your business is at the Arboretum, you may want to find closer lodging.

LOCATED: About 17 miles NW of the airport in the Arboretum area. The area surrounding the intersections of highways 360, 183 and Mo-Pac.

From the airport: Turn left onto Hwy. 71 (west) and then turn right on Hwy. 183 North. Stay on 183 North for 15 miles to the Loop 1/Mo-Pac North Exit. On Loop 1/Mo-Pac North, take the Capital of Texas Hwy. (Loop 360) exit. Turn left on Capital of Texas Hwy. to reach the southbound service road of Loop 1. From the southbound service road, turn right on Tudor. The hotel is on the right.

HOTEL FACILITIES:

• Outdoor swimming pool
• Fitness equipment
• Free parking
• Conference rooms
• Business services
• Free Internet access in public areas
• Internet access – wireless
• 24-hour front desk (kiosk with host available)
• 127 rooms
• Safe-deposit box at front desk
• Audio-visual equipment
• Elevator
• Bakery
• Cafe
• Newspapers in lobby
• Complimentary breakfast
• Concierge services
• Event catering
• Express check-in/check-out
• Meeting rooms
• Self parking
• Family friendly
• Tour assistance
• Fitness center (TV screens, two treadmills, exercise bike and eliptical cross-trainer)

DINING: The hotel provides a continental breakfast each morning. Including fresh fruit, cereals, toast and bagels, juice and Starbucks coffee.

Open 24-hours, the Bakery Cafe provides espresso drinks, beer and wine. Made to order hot and cold items are available via a touchscreen kiosk. Baked good, salads, sandwiches and drinks are also available from a cold case.

ROOMS: Hyatt's signature Grand Bed (Sealy Posturepedic mattress, 250-thread-count triple sheeting, down blankets, pillows. 42 inch flat panel high definition TV. You can plug in laptops, MP3 and DVD players. Eleven channels of high definition programming and SportsNet. Wireless and wired high-speed Internet access complimentary. Refrigerator, coffeemaker, wet bar and Portico white-ginger scented bath lotions and soaps.

• Separate sitting area
• Climate control
• Blackout drapes/curtains
• Hair dryer
• Window opens
• Voice mail
• Direct-dial phone
• Clock radio
• Iron/ironing board
• Desk
• Sofa bed
• Rollaway beds
• Cribs/infant beds

MEETING/CONVENTION SPACE: Meeting rooms for small groups.

LINK TO HOTEL: Goes to hotel page and opens in a new window; Hyatt Place Arboretum.

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